Shipping policy

Akira Senpai – Shipping Policy

At Akira Senpai, we make sure your collectibles are packed with care and shipped as safely as possible. Please review our shipping terms before placing an order.

1. Order Processing

Orders placed through our website are processed after successful payment confirmation
Processing time is typically 1–3 business days unless stated otherwise
Orders from live selling or social media follow the agreed payment timeline before processing

2. Shipping Rates & Methods

Shipping fees are calculated at checkout or communicated before order confirmation
We work with trusted courier partners to ensure safe delivery
Delivery options may vary depending on your location

3. Delivery Time

Estimated delivery times:

Within UAE: 1–3 business days after dispatch
International: Not yet applicable / available

Please note: Delivery times are estimates and may be affected by external factors.

4. Pre-Orders

Pre-order items are shipped once they arrive in stock
If your order includes both in-stock and pre-order items, we may:
- Ship them together once complete, or
- Ship separately (additional fees may apply)

5. Address Accuracy

Customers are responsible for providing complete and accurate shipping details
Akira Senpai is not responsible for delays or failed deliveries due to incorrect information

6. Missed Deliveries / Returned Packages

If a package is returned due to:
- Incorrect address
- Failed delivery attempts
- عدم الرد (no response)

The customer will be responsible for redelivery shipping costs

7. Shipping Responsibility

Once the order has been shipped and handed over to the courier, responsibility transfers to the courier
Akira Senpai is not liable for:
- Courier delays
- Lost or mishandled packages

However, we will assist you in coordinating with the courier when possible.

8. Packaging

All items are packed with care to protect both the product and its box
While we do our best, minor box imperfections may still occur during transit and are not considered defects